TERMS OF SERVICE
BY PURCHASING FROM WWW.GGVPROMO.COM, YOU ARE CONSENTING TO THE TERMS AND CONDITIONS BELOW
BELOW ARE THE TERMS AND CONDITIONS THAT HAVE BEEN CAREFULLY WRITTEN AND PLACED TO PROTECT YOU ("THE CLIENT/CUSTOMER") AND COMPANY ("“GGV PROMO""). IT IS RECOMMENDED THAT YOU VIEW THESE TERMS PRIOR TO PURCHASING OR CONTACTING US FOR PROJECTS.
All pricing at GGV Promo is subject to change at any time and becomes effective upon posting to this site. If there has been an agreed pricing between GGV Promo and the client before changes have been made, it will remain valid until that project is complete. No project will begin until payment has been 100% cleared.REFUNDS + CANCELLATIONS
GGV Promo does not provide refunds for any services unless agreed upon. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made to GGV Promo, the project will begin in the time frame selected by the client. If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in queue, payments already received by GGV Promo will not be refunded in order to offset the loss of business. If partial work has already been received by the client and they choose to cancel, the payment that has been paid will not be refunded. Ownership of all artwork, layouts and development will remain the property of GGV Promo and remaining work will not be sent to the client for their ownership.
The only reason any monies will be refunded is in the event GGV Promo is unable to do the project for personal reasons or illness.DRAFTS
Draft images of ANY kind are for the purpose of approval only. They may not be copied, manipulated, or distributed to any other person or company other than those directly involved with the project without prior permission from GGV Promo. All drafts works are the property of GGV Promo.REVISIONS
For mostly all projects done by GGV Promo, there is a one (1) revision limit. After that, all additional revisions will incur a small fee per revision. For larger scale projects, the number of revisions may be increased. This is to ensure a steady work flow so your project can be completed in a reasonable time frame.DESIGN CONTENT
It is important to have a vision of some kind for your business so it can be relayed to me. If you want me to freestyle my ideas for your project, keep in mind our creative visions may not match. This can lead to more revisions than needed. It is best to at least have some form on concept on the project you are purchasing. Clients are required to submit all HIGH QUALITY photos and/or verbiage (text) they need for their project. Pixelated photos will not result in the best quality design. Please refrain from submitting dull phone images. Please make sure all submitted content is spell checked and not subject to copyright. GGV Promo may revise submitted content if deemed necessary for the the project. Any revisions on my end will be communicated first.TIMEFRAMES
It is extremely important for GGV Promo to complete projects in a timely manner. If our time extends past the selected turnaround time of the project, you will be refunded the amount of the extra paid.CONTENT DELIVERY FILES/POLICY
All design only projects are sent to you ("The Client/Customer") in the form of email from me (“GGV Promo"). Logo designs will always be sent in JPG, PNG and PDF format. There is no additional charge for the vector format as this is an essential file format that can be scaled to any size. Other digital projects (flyers, business cards, etc) are sent in JPG and PNG format. If a PDF file is needed, GGV Promo will need to be contacted to supply that for you.
All original PSD or .AI files remain in the possession of GGV Promo. Once finalized project files have been delivered to you, you own the rights to what you have purchased. Copyrighting and/or trademarking your logo is solely up to you and not the responsibility of GGV Promo.
Once completed, you (the client) also give GGV Promo the right to use for portfolio and/or marketing purposes unless agreed upon otherwise.
All Terms & Conditions are subject to change at any time. Last updated: 5/3/2018